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    • Monday, May 15, 2023

    Samuel K. Weller Appointed CEO for Renown South Meadows Medical Center and Renown Rehabilitation Hospital

    Renown Health is pleased to announce that Samuel K. Weller, MHPA, will serve as Chief Executive Officer for Renown South Meadows Medical Center, a 118-bed acute care community hospital and Renown Rehabilitation Hospital, a 62-bed physical rehabilitation hospital in Reno, Nev. The position was formerly held by Chris Nicholas, FACHE, who was promoted in March 2022 to serve as CEO of 808-bed Renown Regional Medical Center in Reno. Renown Health is the largest and only locally owned not-for-profit, charitable healthcare network in Reno, serving over 1 million people and 100,000 square miles between Salt Lake City and Sacramento. As CEO, Mr. Weller will work with the South Meadows and Rehabilitation leadership, medical staff, and team to achieve patient care, efficiency, and operational goals.  “We are excited to have Sam join the Renown Health senior leadership team at this pivotal moment in our history,” said Dr. Brian Erling, Renown’s president and CEO. “Sam is a dyamic health care executive with a solid record of advancing acute and ambulatory operations while collaborating with physicians and clinicians to expand services, enhance clinical quality, and exceed customer service expectations. Sam leads with integrity and a people-first approach which are essential to deliver on our mission to improve the health and well-being of the people and communities we serve.” Mr. Weller comes to Renown from Centura Health where he served as Group Vice President of Physician Enterprise for Greater Colorado and Kansas, overseeing physician services across a Level 1 Trauma hospital, eight Level III Trauma hospitals, two Critical Access/Trauma IV hospitals and numerous primary care and specialty practices. He previously served as Director of Strategy and Ambulatory Practices for St. Anthony Summit Medical Center in Summit County, CO overseeing hospital and ambulatory operations for the Rocky Mountain region; and Group Manager Business Development in Denver. Mr. Weller is a graduate of Washington State University with a master’s degree in health policy and administration (MHPA) and a Bachelor of Science degree in Business Finance from Brigham Young University-Idaho. “I love health care because it is about people helping people,” says Sam Weller. “Renown is the most valued and trusted system of health for northern Nevadans, and working together, I am excited to help transform care for our community and improve the quality of life for generations to come.”  South Reno continues to grow, and consumer demand continues to increase for Renown medical providers and facilities. The South Meadows campus, which opened more than 15 years ago in February 2004, is currently improving existing facilities, and expanding service offerings to meet expressed needs of the community. Renown South Meadows Medical Center features private patient rooms for hospital stays, and will add additional private rooms, bringing the total to 73 private rooms when work is done this September.  Weller will assume his new duties on June 26.  Renown South Meadows Medical Center has been nationally recognized for providing the highest quality care and service.  In U.S. News and World Report Best Hospital rankings, Renown South Meadows was listed #1 in the State of Nevada (tied with Carson Tahoe Medical Center) for 2020. Renown South Meadows was rated High Performing for Hip Replacement and Knee Replacement and COPD. A hospital's score is based on multiple data categories, including patient outcomes, safety, and volumes. Hospitals earning a High Performing rating were significantly better than the national average. Renown Regional Medical Center was listed #1 for the State of Nevada in U.S. News and World Report Best Hospital listing for 2021 and 2022.  Sam and the team at Renown South Meadows Medical Center and Renown Rehabilitation Hospital are hiring great physicians, nurses and associates for careers in service; apply online at renown.org/careers, and volunteers to assist patients and their families at renown.org/About/Volunteers. About Renown Health Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 associates, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the region’s largest, locally owned not-for-profit insurance company, Hometown Health. Renown is currently hiring great physicians, nurses and associates for careers in service; apply online at renown.org/careers and volunteers to assist patients and their families at renown.org/About/Volunteers.

    Read More About Samuel K. Weller Appointed CEO for Renown South Meadows Medical Center and Renown Rehabilitation Hospital

    • Monday, Aug 07, 2023

    Dr. William 'Bill' Plauth, Chief Medical Officer for Renown Health; Also Appointed Associate Dean for Clinical Affairs for UNR Med

    William ‘Bill’ Plauth, MD, MMM, CPE, Chief Medical Officer for Renown Health, has also been appointed Associate Dean for Clinical Affairs at the University of Nevada, Reno School of Medicine (UNR Med), effective August 15, 2023. As Associate Dean for Clinical Affairs, Dr. Plauth joins UNR Med in a pivotal role to advance the academic and research integration established under the 2021 affiliation between UNR Med and Renown Health to create Nevada’s first fully integrated health system. Dr. Plauth will provide strategic consultation with UNR Med's Office of Academic Affairs and Office of Medical Research to foster clinical settings that promote and enhance medical education and clinical research within the affiliation. His role is also integral to UNR Med's accreditation and strategic planning processes. “We are thrilled to have Dr. Plauth on board with us”, said Paul J. Hauptman, MD, Dean of UNR Med, and Chief Academic Officer for Renown Health. “Over the last several months, we have worked side-by-side on several important initiatives pertaining to the learning environment. Bill is a strong advocate for our students and residents, and we are confident that this new relationship will be a major step forward in the UNR Med and Renown Health affiliation. We welcome Dr. Plauth to the Wolf Pack family!” “Dr. Plauth is an energetic, collaborative physician and mentor who cares deeply about fostering the next generation of exceptional physicians and physician assistants,” said Brian Erling, MD, MBA, President and CEO, Renown Health. “I know his talent, experience and leadership will do much to advance our shared academic and research mission and further elevate the outstanding care, exceptional training, innovative research, and innovative community partnerships for both UNR and Renown Health.”  As Chief Medical Officer for Renown Health, Dr. Plauth is responsible for resource management, continuous quality improvement, assessment of clinical programs, daily operations, patient safety, and compliance monitoring.   With his additional responsibilities at UNR Med, Dr. Plauth will work with leadership to ensure that medical and physician assistant (PA) students, residents and faculty thrive in a positive clinical learning environment which emphasizes professionalism, teamwork, and clinical quality. Dr. Plauth brings over 30 years of experience in multiple leadership roles, including as Chief Medical Officer at Mercy Regional Medical Center and Centura Penrose & St. Francis Hospitals, all in Colorado. Previously, Dr. Plauth served for fourteen years with CHRISTUS St. Vincent Regional Medical Center in Santa Fe, NM, first as a hospitalist and then as Chief of Staff, Medical Director of Clinical Informatics, Medical Director of Palliative Care, and Acting Chief Medical Officer for Quality and Medical Staff Affairs. He has also served as a medical director of a long-term care and skilled nursing center. Dr. Plauth received his Bachelor of Arts in Economics from the University of Virginia, Charlottesville, and his M.D. degree from Emory University School of Medicine. He completed his internship and residency at the University of California San Francisco, where he served as Chief Resident. Dr. Plauth is board certified by the American Board of Internal Medicine in both Internal Medicine and Hospice & Palliative Care.  The University of Nevada, Reno School of Medicine (UNR Med), Nevada’s first public medical school, is a community-based, research-intensive medical school with a statewide vision for a Healthy Nevada. Since 1969, UNR Med has trained more than 3,900 students, residents and fellows. UNR Med continues to improve the health and well-being of all Nevadans and their communities through excellence in student education, postgraduate training and clinical care, research with local, national and global impact and a culture of diversity and inclusion. For more information, visit med.unr.edu. Renown Health is the region’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. For more information, visit renown.org.

    Read More About Dr. William 'Bill' Plauth, Chief Medical Officer for Renown Health; Also Appointed Associate Dean for Clinical Affairs for UNR Med

    • Tuesday, Mar 21, 2023

    Bursting with Ride! The Oldest Hospital in Nevada Donates a Historic Heirloom to Recognize 160 Years of Healthcare and Emergency Medical Services in Northern Nevada

    Delighted to Partner to Preserve History at TripAdvisor® #1 Museum & #1 Thing to Do in Reno (Taking License with a Pun-ny Report) You know full wheel that Reno, NV is best in gas for vintage vehicles, antique autos and classic cars. Technophilic motorheads cruise in from gear and far for the experience, style and craftsmanship of these timeless treasures at the Hot August Nights® show, and the Nevada Day Parade. Many patients and families have reported losing their bearings after seeing the “Ghostbuster-Like ambulance” at Renown’s Regional Medical Center. This week, Renown Health employees were auto-ly delighted to donate a historic heirloom, a rare 1949 Superior Cadillac Ambulance to the National Automobile Museum in Reno. Yes, a car is reborn! In ignition, the vintage auto will be added to the museum’s collection, keeping the ambulance which had last been in service in Clark County, fuel circle and back to its gas roots. Despite the health system being known for intensive car and stroke, it set tongues wagon for a hospital to own such a radical roadster. Renown was aheadlight of their time, thanks to a tank of Renown employees, who on a rim in 1987, suggested that they would door to be different with this differential of the medical center’s long-standing commitment to emergency care, health and wheelness. A six-month search ended in January 1988 when this curious clunker was found in Tecopa, CA, near Death Valley. It was love at first light from the northern Nevada community, and through their tireless efforts, a team transformed the wrecker into a classic showpiece for what was then called Washoe Medical Center. The classic car was named the White Knight, showcased each year at employee appreciation events and driven in parades. In 2011, employees turned up the seat by adding purple cushions and door decals for Renown’s 150 birthday celebration. However, driving the 1949 love buggy without power steering, brakes or seat belts became a motor of life and death and inceasingly unsafe. To stay on the safe ride, the ambulance received an honorable suspension and sat in tire straits for the last six years in the Regional Medical Center garage. On a recent road trip to the hospital, Phil MacDougall, National Automobile Museum president and executive director, beamed when he saw the nostalgic medical rescue wagon. On a rim, he rolled over to the Renown team and recalled, “there’s always vroom for one more classic coupe in the National Automobile Museum!” Dr. Brian Erling, the president and CEO of Renown thought it was a wheely good idea and gave the o-key. But it wasn’t a slam trunk. It was a spoiler. Why? I hate to brake it to you but the rarified rambler wouldn’t start! Everything grinded to asphalt. Were the connection cables corroded? Was it an arrested alternator? A faulty fuse? Finite fossil fuel? A highly polished team of Renown mechanics and engineers shifted into gear to repair the roadster. Lighting quick, Michelle propelled the pit crew into action. With not a minute to spare, Kevin Maes and Alex Cardenas, diagnosed the dinosaur. Ably assisted by director of facilities, Chris Baker and via phone by retired auto aficionado Larry T, the technical team got fired up when they found the amps had stopped cranking in the bygone battery. The auto alliance throttled up the moving machine and the team showed and shined! The victorious champions drove the dusty vintage vehicle out of the Renown Regional garage, into a flashy flatbed and all the highway to the National Automobile Museum at the corner of Lake and Mill Streets in downtown Reno. The finishing clutch was that the winsome wagon will now join the museum’s collection of more than 200 classics. What’s the road ahead? It may be converted to the Ghostbuster ambulance, and join the many eye-popping cars housed at the National Automobile Museum which have been seen in movies and TV shows such as; Titanic, Rebel without a Cause, Batman & Robin, Back to the Future, Herbie and more! Proving it is never to light to start up a new partnership! History of Washoe County Hospital (now Renown) and the 1949 Superior Cadillac Ambulance The community established the Washoe clinic in 1862 (which later became Washoe County Hospital), during a smallpox outbreak to treat the sick during the Civil War and Comstock Lode silver boom. Washoe County Hospital opened in 1864, the same year Nevada became a state. Almost a century later, the newly minted 1949 Superior Cadillac Ambulance rolled off an assembly line in Detroit. Harry S. Truman geared up for his term as the 33rd President of the United States. Penicillin and other antibiotics saved millions from smallpox, tuberculosis, polio, whooping cough, tetanus, and malaria; and in 1949, Washoe County Hospital opened its first pediatrics unit. “We are proud to be the region’s leader in emergency care and trauma services, and as part of Renown, to have served the emergency medicine needs of our community for 160 years,” says Bret Frey, MD of Northern Nevada Emergency Physicians. “Renown is the only integrated health network with three Emergency Rooms and the area’s only trauma center. Our board-certified ER physicians offer treatment options not found anywhere else in the region, and patients are guaranteed that with our physician-only group, you will see an experienced physician in our ERs. Our emergency services are available 24/7, we are an accredited Chest Pain Center and Stroke Center, and we know how to quickly get you the care you need.” Renown Health is home to three 24/7 Emergency Rooms that provide the highest level of emergency and trauma care in the region: Renown Regional Medical Center is the only Level II Trauma Center between Sacramento and Salt Lake City. Located near downtown Reno, this Emergency Room has several helipads and ambulance banks to intake patients requiring emergency care. Renown Children’s Hospital is home to only Emergency Room in the region designed just for pediatric patients. This location is staffed by Board-certified emergency physicians, pediatric specialists and provides child-sized equipment and family-friendly waiting areas. Renown South Meadows Medical Center includes South Reno’s first 24/7 Emergency Room. Located just off of I-580, this location is designed to treat patients who need immediate attention for emergencies. Remember if you are experiencing a life-threatening symptom or injury, signs of stroke or heart attack, immediately call 911. These locations are designed to assess and care for emergency situations, including heart attack symptoms, stroke symptoms, broken bones, shortness of breath, seizures, severe bleeding, head injuries, chest pains, severe pain, venomous stings and bites, choking or poisoning. All of Renown’s Emergency Rooms are staffed by Northern Nevada Emergency Physicians, including pediatric specialists and physicians who have completed fellowship training in specialty areas such as sports medicine, ultrasound and emergency medical services. The Greatest Era of Cars During World War II, a crew of GM designers fused airplane design elements into the 1949 post-war styling of the Superior Cadillac, igniting the Greatest Era of Cars and propelling post-war American automotive exuberance and luxury. The car’s curved windshield is nostalgic of an airplane cockpit, it’s roof and pontoon fender lines curvaceously beautiful from every angle. The ambulance was built on a 1948 chassis, features a fully shiftless Hydra-Matric Drive automatic transmission, and a high compression V-8, 150 horsepower engine that, combined with revised axle ratios push this ’49 Caddy to reach 100 mph and scale 0-60 mph in 14 seconds, impressive for the day. This marvelous machine could be purchased for $5,450. Cadillac later used fender loving care and the 1948 chassis to develop horse-powered hearses and languid limousines. Nope, it’s not exactly that Glorious Ghostbuster mobile! Many mistake Renown’s 1949 Superior Cadillac ambulance for the Cadillac Miller-Meteor which was called the Ectomobile in the Ghostbusters movie. That famous fueler and specter fightin’ wagon was produced ten years later, in 1959 in the Miller Meteor plant in Pigua, OH. The production run was very limited with only 400 vehicles produced. At nearly 20 feet in length and weighing 3 tons, the Cadillac Miller-Meteor was an unwieldy car to handle, though it was a smooth ride thanks to an air suspension system and a 6.3-liter V8 engine. It was reported that this 1959 model was purchased for the film for $4,800. Director Ivan Reitman accelerated the film by hiring vehicle designer Stephen Dane to oversee the Ekto-1. He also built the Proton Pack, Particle Thrower, Trap, Giga meter, Slime Scooper and Slime Blower — all within two weeks of the start of shooting of the original Ghostbusters movie. Now that’s a KeyMaster! About the National Automobile Museum One of America’s Top 10 Automobile Museums, the National Automobile Museum showcases more than 200 remarkable automobiles. It features theatre presentations and audio tours in English and Spanish through 100,000 square feet of galleries, exhibits and vibrant street scenes and accompanying artifacts that bring displays to life. The museum is a dynamic and popular venue for special events as intimate as 60 and as large as 1,200 guests. For more information, visit automuseum.org. About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team visit renown.org/careers.

    Read More About Bursting with Ride! The Oldest Hospital in Nevada Donates a Historic Heirloom to Recognize 160 Years of Healthcare and Emergency Medical Services in Northern Nevada

  • Hospice Care

    When medical treatments no longer offer a cure, Hospice Care offers a special way to care for you and your family who are faced with a life-limiting illness. Serving Washoe, Lyon, Storey and Carson Counties, our team is available 24 hours a day, seven days a week.   Hospice staff receive special training to care for all types of physical and emotional symptoms that cause pain, discomfort and distress. When considering your options for end-of-life transition, our team is available to answer questions and discuss if Renown Hospice Care will meet your needs.  Your hospice care team includes Medical Director Registered Nurses Certified Nursing Aides Medical Social Workers Chaplains Registered Dietitians Trained Volunteers

    Read More About Hospice Care

    • Tuesday, Mar 14, 2023

    Reno Home to Two of the Nation's Best Physician Communicators

    Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health selected as Best in the Nation with 2023 “Excellence in Healthcare” Award from Professional Research Consultants “One of the best I have ever seen.” “Prepared, thorough and tuned in to whole picture.” “Compassionate and listens.” “Wonderful.” “Excellent physician.” Always willing to congratulate successes, answer questions fully and in a way that I can understand and give good advice.” “Exceptional!” “You are knowledgeable, thorough, intelligent and compassionate.” “I love you. I thank you.” These are some of the comments made by patients regarding two Reno physicians lauded by Professional Research Consultants, a national firm that interviews patients following their physician and healthcare visits.  The Excellence in Healthcare annual award honors physicians who demonstrate exceptional communications skills in their clinical practice, as awarded by their patients. Recipients of this award are ranked as Top Performers in the “Overall Doctor Rating” and rank in the 100th percentile nationally. Over 3 million patients responded to the Centers for Medicare & Medicaid Services’ (CG-CAPHS) or Clinician and Group Consumer Assessment of Healthcare Providers and Systems patient experience survey in 2022. “We at Renown Health are so proud of Dr. Marie McCormack of Renown Medical Group and Dr. Daniel Spogen of University Health. As Excellence in Healthcare awardees, every one of their patients surveyed in 2022 gave them an A+. These physicians set the gold standard for excellent communications with patients, scoring in the top 1% nationally,” said Brian Erling, MD, MBA, President & CEO for Renown Health. “We are honored that over 500 physicians and advanced practice providers of Renown Medical Group and University Health care for more than 200,000 patients annually at medical practices across Reno, Sparks, Carson City and in our rural communities of Fallon, Fernley, and Silver Springs. In 2022, 17,600 Renown Medical Group patients were surveyed by PRC; 83% of them ranked Renown Medical Group providers as a 9 or 10, the highest rating possible, for physician communication with patients, a key indicator of overall patient satisfaction.” Marie McCormack, MD is a board-certified family physician with an emphasis on preventive health care. She has cared for thousands of patients, from the smallest of babies to golden agers in northern Nevada for 15 years. Dr. McCormack graduated from the University of Nevada, Reno School of Medicine and completed her residency at the University of Kansas.  She currently serves as Medical Director of the Primary Care Group for Renown Medical Group, overseeing primary care for 18 medical offices and more than 70 primary care providers for the largest not-for-profit healthcare network in Northern Nevada. She previously served as the Medical Director for the Rural Clinics seeing patients in Fernley, Fallon, Silver Springs, and Carson City. Dr. McCormack has garnered the highest 5-star rating from over 1,359 actual patients and their comments can be read on the Renown “Find a Provider” website. See video of Dr. McCormack discussing her passion for patient care.   Daniel Spogen, MD is also a board-certified family physician. He has a special interest and emphasis in sports medicine and has served thousands of patients and athletes over his 21 year career with University Health, assisting them with care, treatment, rehabilitation and training so they can return to their sport. Dr. Spogen also served as former Chair, Department of Family Medicine at University of Nevada School of Medicine for over 16 years. He completed his Doctor of Medicine degree from the University of Southern California and his residency at Glendale Adventist Medical Center in CA. More information about Dr. Spogen can be found at https://www.renown.org/find-a-doctor/daniel-spogen.  “It is an honor to recognize Marie McCormack, MD, and Daniel Spogen, MD, of Renown Health with the Excellence in Healthcare Awards for their deserving work,” said Joe M. Inguanzo, Ph.D., President and CEO of PRC. “It takes true dedication and determination to achieve this level of excellence in healthcare and Renown has shown their commitment to making their hospital and medical practices a better place to work, a better place to practice medicine, and a better place for patients to be treated.” To learn more about healthcare services or to schedule an appointment with a Renown Medical Group or University Health provider, visit mychart.renown.org or call our agents available by phone- Wed-Fri: 7 a.m. to 7 p.m., Sat-Sun: 7 a.m. to 6 p.m., at 775-982-5000. Renown Health is hiring! To join the Renown Health team visit www.renown.org/careers. To learn more about the 2022 Excellence in Healthcare Awards, including eligibility and criteria, visit PRCCustomResearch.com.  About PRC PRC, a leader in the healthcare intelligence space with the most comprehensive healthcare discovery platform, is taking surveys to a new level. PRC’s surveys and intuitive reporting focus on changing the way organizations manage and improve five key areas of the healthcare experience—patient, physician, employee, community, and brand. Over 2,800 healthcare organizations across the United States have used PRC to listen, understand, and take action to create cultures of excellence. To ensure clients have access to leading practices, coaches, and learning resources, PRC is partnered with Healthcare Experience Foundation (HXF) to accelerate paths to excellence. The PRC healthcare discovery platform is a system designed to drive action, optimize engagement, and increase loyalty while building a positive culture across the healthcare ecosystem. www.PRCCustomResearch.com About Renown Health Renown Health is Nevada’s largest, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe, and northeast California. With a diverse workforce of more than 7,000 employees, Renown has fostered a longstanding culture of excellence, determination, and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. To join the Renown Health team visit www.renown.org/careers.

    Read More About Reno Home to Two of the Nation's Best Physician Communicators

    • Employees
    • Technology
    • Renown Health

    Department Spotlight: Renown Transfer and Operations Center

    Stepping into the Renown Transfer and Operations Center (RTOC) means stepping into a transformative hub of excellence where lives are saved and healthcare is reimagined. As a cornerstone of Renown Health's commitment to exceptional patient care, the RTOC serves as a dynamic nerve center that seamlessly coordinates medical resources, ambulance rides, hospital bed space, remote home systems, hospital transfers and emergency preparedness. In this best-in-class facility, the boundaries of what is possible in healthcare are constantly pushed, and new horizons of patient care are discovered.   Staffed with a dedicated team of skilled professionals, the RTOC harnesses the power of advanced technology and compassionate expertise to ensure that patients receive the highest level of care and support, no matter where they are. Through a synchronized network of communication, coordination, and compassionate care, the RTOC team ensures that patients receive the critical support they need when it matters most, working tirelessly to redefine what it means to deliver world-class healthcare.   A National Standard  Charged with the goal of overseeing the placement and transportation for every patient, the RTOC officially launched in 2021 as northern Nevada’s first and only transfer center of its kind and a nationally celebrated facility. As Renown’s highly coordinated care logistics system, this team uses the cutting-edge technology at their fingertips to customize healthcare to the needs of every patient, manage patient flow and drive healthcare innovation.  “Compared to where we’ve started to where we are now, it’s a 180-degree difference,” said Kelli McDonnell, Manager of RTOC. “When we first started building our facility right before the pandemic happened, we took what was six conference rooms and classrooms and turned it into a command center that organizations across the country admire and come to Reno to see what we do. Mel Morris, the Director of RTOC, was recruited exclusively to build our facility with her history of building successful hospital command centers. Many people didn’t realize what a transfer center was or that Renown was the only center in the region – and we only continue to grow.”  This best-in-class facility, and the masterful team behind it, handles:  Coordinating all incoming patients transferred from neighboring hospitals and 27 counties across northern Nevada, Lake Tahoe, northeast California and neighboring states. Matching patients to the most appropriate bed placement using diagnostic, triage and Epic electronic medical record clinical information in conjunction with medical staff expertise to outline a plan of care that determines the best bed assignment given the patient’s needs.  Coordinating video-enabled Telehealth monitoring capabilities for Renown’s four Intensive Care Units (ICUs), as well as Renown patient Telehealth and virtual visits. Monitoring Remote Home systems with Masimo during the COVID-19 pandemic, where some patients received hospital-level care in the comfort of their own homes while Renown clinicians monitored and evaluated their data and plan of care.  Serving emergency and disaster management for area hospitals, first-responders and the community with local, regional and statewide emergency and disaster management for sudden-onset emergencies.  The RTOC is home to many different critical roles for our health system, including Transfer Center Nurses, Ride Line Coordinators, RTOC Coordinators and more, many duties of which each team member cross-trains on to be able to fill in whenever needed. While their roles may differ, their commitment to their patients remains the same – and they all work together to achieve the same outcome: delivering the right care, at the right time and place.  “As an RTOC Coordinator, we do a variety of different things,” said Anna Schaffer, RTOC Coordinator. “We do triage coordination to help our nurses and hospitalists get patients in the emergency department admitted, and we also do bed control to find patients appropriate bed placement. Communication is important, so we always make sure to stay closely connected with the charge nurses on those floors.”  “We start with a basic ‘need to know’ and place patients accordingly,” added Karly Brown, RTOC Coordinator. “We get surgery numbers, ICU capacity and discharges and find beds for all patients as quickly as possible. We have the advantage of being able to see the entire hospital.”  “I primarily schedule transportation for patients at the hospital who are either going home or going to a skilled nursing facility,” said Sarah Clark, Ride Line Coordinator. “I get requests from case managers to schedule rides, and I work with REMSA and other ambulance services to schedule them. It relies a lot on appropriate and efficient communication and critical thinking.”  Patients in facilities across northern Nevada and northeastern California, especially the rural communities, look to the RTOC to help guide ambulances, bed coordinators and hospital staff in finding care for our rural patients.  “As a transfer center nurse, I facilitate incoming patients from rural facilities in Nevada and surrounding areas in California,” added Meg Myles, Transfer Center Nurse Specialist. “There are days we may take up to 30 direct admissions from these areas.”  “We are the point of contact for inter-facility transfers, whether we are sending patients out or bringing them into Renown,” said Lisa Lac, Transfer Center Nurse Specialist. “We take phone calls from those rural areas, identify what services are needed, connect them to the appropriate provider and coordinate any transfers.”  “Simply put, we are the bed wizards,” said Addison Rittenhouse, RTOC Coordinator.  The RTOC team continues to break barriers and push the boundaries of medical excellence through leveraging the technology at their fingertips and their unwavering dedication to the health of our community. Inspiring a new era of medical possibilities, these team members have achieved a multitude of accomplishments for both their department and their patients since the birth of the center.  “We have significantly reduced the time it takes to get patient admit orders in, thanks in part to the new Triage Coordinator role, and we provide easier access for patients to transfer to us from other facilities,” said Beth Rios, RTOC Coordinator. “We have taken a bigger role in helping the smaller hospitals in our area in caring for patients and improve patient throughput.”  “As a team, we’ve done a lot of work in creating an engaging and positive environment, and our internal morale committee has been a huge help with that,” said Kelli McDonnell. “We’ve been working tremendously over the last year and taking all the feedback that we received from the Employee Engagement Survey to make improvements. We had 100 percent survey participation within five days, which is incredible.”  “I am so proud of our escalation and problem-solving skills,” said Becca Dietrich, RTOC Coordinator. “When an issue is raised to us, we will always find a timely solution on our end so our care teams can focus on the issue in front of them. We are the eyes in the sky, seeing movement everywhere.”  Each day in the life of our RTOC team members is a testament to their commitment, resilience and timework, making a profound impact on countless lives.

    Read More About Department Spotlight: Renown Transfer and Operations Center

    • 10
      Oct
      • Palliative and Supportive Care

      Advance Directive Workshop

      • 11:00 AM - 1:00 PM
      • 10315 Professional Circle – 2nd Floor: Truckee Conference Room
      • Free

      Space is limited for this event, and registration is required. This workshop is focused on understanding and completing a Nevada Durable Power of Attorney of Healthcare, also known as an Advance Directive. What to expect: A brief presentation about the document, its contents and purpose. Time for questions. Staff will be on hand to assist with document completion. A notary will be present for notarization. Participants may have their document uploaded into their Renown electronic medical record and/or submitted to the Nevada Living Will Lockbox on their behalf. Please come prepared with names, addresses, and phone numbers of those you want to appoint in the document and a photo ID if notarization is desired. All required paperwork will be provided by our staff. For scheduling/cancellation questions, contact 775-982-RSVP (7787) For questions about workshop content, please call Jessica Elmore, LMSW at 775-982-5098. There is no charge to attend this workshop.

      Read More About Advance Directive Workshop
    • 15
      Aug
      • Palliative and Supportive Care

      Advance Directive Workshop

      • 11:00 AM - 1:00 PM
      • 10315 Professional Circle – Great Basin Auditorium
      • Free

      Space is limited for this event, and registration is required. This workshop is focused on understanding and completing a Nevada Durable Power of Attorney of Healthcare, also known as an Advance Directive. What to expect: A brief presentation about the document, its contents and purpose. Time for questions. Staff will be on hand to assist with document completion. A notary will be present for notarization. Participants may have their document uploaded into their Renown electronic medical record and/or submitted to the Nevada Living Will Lockbox on their behalf. Please come prepared with names, addresses, and phone numbers of those you want to appoint in the document and a photo ID if notarization is desired. All required paperwork will be provided by our staff. For scheduling/cancellation questions, contact 775-982-RSVP (7787) For questions about workshop content, please call Jessica Elmore, LMSW at 775-982-5098. There is no charge to attend this workshop.

      Read More About Advance Directive Workshop
    • 12
      Dec
      • Palliative and Supportive Care

      Advance Directive Workshop

      • 11:00 AM - 1:00 PM
      • 10315 Professional Circle – Great Basin Auditorium
      • Free

      Space is limited for this event, and registration is required. This workshop is focused on understanding and completing a Nevada Durable Power of Attorney of Healthcare, also known as an Advance Directive. What to expect: A brief presentation about the document, its contents and purpose. Time for questions. Staff will be on hand to assist with document completion. A notary will be present for notarization. Participants may have their document uploaded into their Renown electronic medical record and/or submitted to the Nevada Living Will Lockbox on their behalf. Please come prepared with names, addresses, and phone numbers of those you want to appoint in the document and a photo ID if notarization is desired. All required paperwork will be provided by our staff. For scheduling/cancellation questions, contact 775-982-RSVP (7787) For questions about workshop content, please call Jessica Elmore, LMSW at 775-982-5098. There is no charge to attend this workshop.

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    • 20
      Jun
      • Palliative and Supportive Care

      Advance Directive Workshop

      • 11:30 AM - 1:30 PM
      • 10315 Professional Circle – 2nd Floor: Truckee Conference Room
      • Free

      Space is limited for this event, and registration is required. This workshop is focused on understanding and completing a Nevada Durable Power of Attorney of Healthcare, also known as an Advance Directive. What to expect: A brief presentation about the document, its contents and purpose. Time for questions. Staff will be on hand to assist with document completion. A notary will be present for notarization. Participants may have their document uploaded into their Renown electronic medical record and/or submitted to the Nevada Living Will Lockbox on their behalf. Please come prepared with names, addresses, and phone numbers of those you want to appoint in the document and a photo ID if notarization is desired. All required paperwork will be provided by our staff. For scheduling/cancellation questions, contact 775-982-RSVP (7787) For questions about workshop content, please call Jessica Elmore, LMSW at 775-982-5098. There is no charge to attend this workshop.

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    • Friday, Nov 12, 2021

    New Renown Health Scholarship Supports UNR Med Students - The Next Generation of Physicians and Health Care Professionals

    Clinical affiliation to create more access to care for Nevadans. View the original press release by the University of Nevada, Reno School of Medicine. Nevada continues to face a physician shortage ranking No. 45 in the United States for active physicians per 100,000 population and No. 48 for primary care physicians per 100,000 population according to the Association of American Medical Colleges (AAMC) 2019 Nevada Physician Workforce Profile. A new clinical affiliation between the University of Nevada, Reno School of Medicine (UNR Med) and Renown Health addresses the provider gap and increases access to care by developing new and innovative ways to train and retain the next generation of Nevada's health care professionals. A cornerstone of the affiliation is the Renown Health Scholarship, which was established by Renown to support UNR Med medical students and physician assistant students in their pursuit of a career in health care. The goal of the scholarship is to award $350,000 annually based on need and merit. In 2021-2022, the scholarship will be awarded to 20 first-year and third-year medical students, each receiving $15,000 for a total of $300,000; and five second-year physician assistant studies program students, each receiving $10,000 for a total of $50,000. "Students are at the core of what we do as a School of Medicine, and this incredibly generous scholarship is the best way possible for Renown Health to celebrate our partnership and support our students," says Melissa Piasecki, acting dean of UNR Med, a role that includes Chief Academic Officer at Renown Health. "We thank Renown Health for this gift that will benefit so many of UNR Med students on their journeys to becoming great doctors and physician assistants. "We are extremely proud to establish the Renown Health Scholarship with UNR Med providing annual support to students pursuing careers in health care," says Anthony D. Slonim, MD, DrPH, President & CEO, Renown Health." As Nevada's first integrated health care system, UNR Med and Renown are advancing health and health care through world-class medical education, clinical research and patient care for our community, our state and our nation, and supporting this first class of scholarship recipients is an important step in ensuring quality access to care for northern Nevada and the state in the future." The inaugural group of scholarship recipients epitomize Renown Health's and UNR Med's combined vision of A Healthy Nevada and mission of improving the health and well-being of the communities they serve. The students chosen for this scholarship further represent UNR Med's commitments to excellence and to a culture of diversity and inclusion in support of their goals of becoming physicians and physician assistants. "This scholarship will contribute greatly to my becoming a physician that can later serve those from lower socioeconomic statuses. I am humbled and honored by the fact that Renown believes that my hard work and determination are worth rewarding, I know it will alleviate some of the mental stress that finances play in my life, and I hope to make these funds count through hard work and dedication to my studies," says Eunice Aiyuk, first-year medical student at UNR Med, who was born in Yaounde, Cameroon, in West Africa, and has lived in Reno since she was three years old. Aiyuk graduated from McQueen High School and from the University of Nevada, Reno with a bachelor of science degree in neuroscience in 2018. Sergio Trejo, Jr., MPH, is a third-year medical student who grew up in Las Vegas and served as a Spanish interpreter at a community health center prior to earning his Master of Public Health degree from the University of Nevada, Reno in 2019, which instilled in him his desire to pursue a career as a primary care physician in pediatrics. "I'm interested in a career in pediatrics since I can combine my knowledge of medicine and public health to not only influence the health of children, but also the entire family, as they are ones that ultimately dictate their child's health outcomes," Trejo says. "This scholarship means the ability to fund my dream of helping alleviate health disparities in underserved communities, especially those who endure language barriers. It will help reduce the stress of funding resources that will help me be successful in my clerkships and beyond." As a second-year Physician Assistant Studies Program student at UNR Med, Benjamin "Benjie" Portillo-Dominguez's path to becoming a physician assistant started at a young age when he attended his parents' doctors' appointments so that he could interpret. He recalls his family's excitement when a health care provider could speak Spanish. "It made a world of difference because it maximized communication and helped them receive the care they needed. This helped develop in me a strong desire to pursue a career in health care, says Portillo-Dominguez, who graduated from the University with a bachelor of science degree in community health sciences in 2018. "In less than a year I will become a Physician Assistant. This has been a long-time goal of mine, but as a first-generation college graduate, this has been the dream of my parents since I was born." "Receiving this scholarship benefits me in my training because it allows me more time to focus on my studies and opens up opportunities to learn from experienced providers. Becoming the best provider I can be, allows me to strengthen this community that I was born and raised in. Having this unique perspective and being in this program allows me to be a solution to the lack of primary care providers in this area, especially with those who speak Spanish." The UNR Med student recipients of the 2021 Renown Health Scholarship were based on merit and need. They include: first-year medical students Eunice Aiyuk, Dakota Johnson, Aisha Masud, Isabella Rodriguez and Raquel Wescott; third-year medical students Davison Beenfeldt, Sara Bertram, Kaileigh Bingham, Curtis Duncan, Brooke Gantman, Alex Harper, Erin Kelley, Regina Kurapova, Ngantu Le, Otto Maurer, Keanu McMurray, Eric Nguyen, Hao To, Sean Torres and Sergio Trejo; and second-year physician assistant studies program students Ali-Marie Lostra, Margaret (Meg) Patterson, Benjamin (Benjie) Portillo-Dominguez, Preston Reugebrink and Ryan Swanson. The UNR Med/Renown Health affiliation is between a 159-year old health care provider, the state's original land grant university and the state's oldest medical school. Over the last five decades, UNR Med has educated more than 4,000 physicians with over 30% percent practicing in Nevada, increasing access to care for Nevadans across the state. Equally rooted in the community, Renown's long legacy of service started in 1862 as a county hospital, Washoe Medical Center. Now, Renown Health, a charitable, not-for-profit organization, serves the community by providing care through hospitals, outpatient medical offices, institutes and a health insurance plan, Hometown Health.     Media Contact: Julie Ardito, APR Senior Director, Advancement and Engagement Email: news@med.unr.edu Office: 775-784-6006   About The University of Nevada, Reno School of Medicine The University of Nevada, Reno School of Medicine, Nevada's first public medical school, is a community-based, research-intensive medical school with a statewide vision for a healthy Nevada. Established in 1969, UNR Med is improving the health and well-being of all Nevadans and their communities through excellence in student education, postgraduate training and clinical care, research with local, national and global impact and a culture of diversity and inclusion.

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    • Tuesday, May 18, 2021

    Renown Health Further Expands Visitor Policy to Two Loved Ones

    Always listening to the voice of the patient, Renown Health is pleased to welcome any two patient supporters to visit their loved ones during their Renown medical visit, surgery, birthing or hospital stay. Renown continues to have extra safety measures in place to protect the health of patients, visitors and healthcare employees, and as the situation changes with COVID-19, these guidelines are subject to change. Under this updated visitor policy, patients no longer need to identify their supporters ahead of their arrival. Patients may receive more than two visitors per day; however, to help ensure adequate physical distancing, only two guests are asked to visit at a time. All people entering Renown sites must continue bringing and wearing a face mask for their entire visit, including inside patient rooms. Renown’s visitor policy updates were inspired by family members, who requested that the policy be expanded to encourage two family members per day to be able to visit a loved one who was hospitalized at Renown. The request was approved by Dr. Debra Adornetto-Garcia, Chief Nursing Officer and Dr. Paul Sierzenski, Chief Medical Officer, both of Acute Services. With a high percentage of Renown hospital staff now vaccinated against COVID-19, declining hospitalizations of patients with COVID-19, and understanding that the best communication is in-person, as of April 28, 2021, Renown hospitals and medical practices now allow two visitors, instead of one, for all patients and have put extra safety measures in place to protect patients, visitors and healthcare employees. “We are pleased to expand our visitor policy and welcome two healthy adult patient supporters to accompany every patient to their Renown medical visit or hospital stay,” said Tony Slonim, MD, DrPH, President & CEO of Renown. “We are always looking to our patients’ lived experiences to help us address the health needs of our community. Just a few months ago, we were reminded by Darlene Randolph that the best care is ‘person-centered care’, which inspired us to be one of the first healthcare organizations in the nation to expand our visitor policy to all patients, including those with COVID-19. Today, we thank our patients’ family members for voicing the importance of a larger, connected support system to help foster the best healing environment for all patients.” “At Renown, the definition of ‘family’ is defined by the patient,” said Debra Adornetto-Garcia, DNP, RN, NEA-BC, AOCN, Chief Nursing Officer, Acute Services. “Our patients may have anyone they choose as their patient supporters, and these individuals serve as an invaluable extension of our care teams. Patient supporters are asked to partner with the patient’s healthcare team to assist in communicating to other family members and friends, participating in training and education activities and assisting the patient with complying with care and medication instructions.” “Visiting the hospital can be an anxious experience,” said Paul Sierzenski, MD, MSHQS, CPE, FACEP, Chief Medical Officer, Acute Services. “It’s incredible how the company of loved ones can reduce anxiety and promote healing. What we can do together with families to support patient care and excellent outcomes is greater than what any of us can do alone. We are glad to welcome patient supporters to our hospitals to help our patients feel more at ease, so they can focus on their recovery, health and healing.” Two patient supporters per patient are now able to access Renown campuses as noted: Renown Regional Medical Center and Renown South Meadows Medical Center: 8 a.m. to 8 p.m. For Intensive Care Units (ICU): 9 a.m. to 8 p.m. Visitors must be at least 12 years of age or older. Renown Children’s Hospital: Open access. For the Pediatric unit and Pediatric Intensive Care Unit (PICU): Visitors must be at least 12 years of age or older. For the Neonatal Intensive Care Unit (NICU): Visitors must be at least 18 years of age or older. Renown Rehabilitation Hospital: 8 a.m. to 5 p.m. One designated patient supporter is allowed to visit the patient inside their room throughout the duration of their stay. Other loved ones may visit from an exterior window, outside the patient's room. Our care team is also pleased to facilitate bedside virtual visits. In addition to in-person visits, there are many ways to brighten the day of a patient at Renown Hospitals. You can send a personalized message that will be hand-delivered to your loved one, call 775-982-4100 to speak with a patient, or our care team is pleased to facilitate virtual visits via computer or tablet from the bedside. Renown Health reserves the right to limit visitors in the best interests of patients, families, visitors or staff.   About Renown Health Renown Health is Nevada’s largest, locally governed, not-for-profit integrated healthcare network serving Nevada, Lake Tahoe and northeast California. With a diverse workforce of more than 6,500 employees, Renown has fostered a longstanding culture of excellence, determination and innovation. The organization comprises a trauma center, two acute care hospitals, a children’s hospital, a rehabilitation hospital, a medical group and urgent care network, and the locally owned not-for-profit insurance company, Hometown Health. Renown is currently enrolling participants in a community-based genetic population health study, the Healthy Nevada Project®.

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